Last updated: January 2026

Ng99 Privacy Policy — Our Commitment to Protecting Your Information

Ng99 respects your personal information and protects it with the highest level of security. This policy clearly explains what data is collected, why it is used, and how you can maintain control over your own information.

SSL Encryption

All data transfers on ng99 are secured with 256-bit SSL encryption. No one can intercept your information in transit.

No Sale of Data

Ng99 never sells your personal information to third parties. Your data is used solely to deliver our services.

Your Control

All members have the right to view, correct, and request deletion of their personal data.

Secure Storage

All information is stored on encrypted servers, with multiple layers of security in place to prevent unauthorized access.

Cookie Transparency

You are clearly informed about which cookies are used and why. You can manage all cookies except those that are strictly necessary.

Data Breach Notification

In the event of a data breach, ng99 will notify affected members within the required timeframe.

1Introduction — Why This Policy?

Ng99 believes that protecting your personal information is a fundamental right. This Privacy Policy ("Policy") provides a clear picture of how information is managed for users of the ng99 platform.

This Policy applies to ng99's website, mobile application, and all associated digital services. By using ng99, you consent to the data collection and usage practices described in this Policy.

In simple terms: ng99 collects your information solely to provide better service. Your data is never sold or used for any unrelated purpose.

2What Information Is Collected?

Ng99 collects information in several ways. Details are outlined below:

Information provided at registration
  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • Username and password (encrypted).
  • Address and postal code.
Information provided during identity verification (KYC)
  • Copy of national ID card or passport.
  • Proof of address.
  • Payment method details.
Automatically Collected Information
  • IP address and device type.
  • Browser information and operating system.
  • Time spent on the platform and page visit history.
  • Gaming history and transaction records.
Types of Data Methods of Collection Mandatory?
Name and date of birth Registration Form Yes
Email & Mobile Registration Form Yes
KYC Documents Upload Yes for Withdrawals
IP Address Automatic Yes (for security purposes)
Cookie Data Browser Partial

3How is information used?

Ng99 uses the data it collects exclusively for the following purposes:

  • Account Management: Verifying your identity, confirming logins, and keeping your account secure.
  • Transaction Processing: Processing deposits, withdrawals, and other financial transactions.
  • Customer Support: Resolving your complaints or queries.
  • Fraud Prevention: Detecting unusual activity and keeping accounts secure.
  • Personalized Experience: Suggesting games or offers tailored to your preferences.
  • Legal Obligations: Reporting in accordance with regulatory authority requirements.
  • Platform Improvement: Analyzing overall usage patterns to improve our services.
Our Commitment: ng99 does not sell or share your information with third parties for marketing or advertising purposes.

4When may information be shared?

Ng99 may share information in limited circumstances and for specific reasons:

Service Partners

Payment processors, identity verification providers, and technology service providers may not use your data beyond their designated roles. All partners contracted with ng99 are required to uphold our privacy standards.

Legal Authorities

Ng99 may be legally required to disclose information under government or judicial orders, including anti-money laundering investigations, fraud investigations, and similar matters.

Business Transfer

If ownership of ng99 ever changes, collected data may transfer to the new owner. Users will be notified in advance if this occurs.

Please Note: Outside of the cases above, ng99 never shares your information with third parties. Your privacy is our highest priority.

6Data Security Measures

Ng99 uses industry-leading technology to keep your information secure:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall and Intrusion Detection: Unauthorized access is prevented.
  • Regular Security Audits: Periodic system audits conducted by third parties.
  • Staff Training: All staff are trained to comply with data protection standards.

Please note that no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.

Security Tip: ng99 will never ask for your password or OTP via email or phone. If anyone requests such information, contact our support team immediately.

7Data Retention Period

Ng99 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For as long as your account is active, and up to 5 years after closure for legal requirements.
  • Transaction Records: Up to 5–7 years for financial regulatory requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Cookies & Browsing Data: Typically 1–12 months.

Once the retention period expires, data is securely deleted or anonymized.

8Your Rights

As an ng99 member, you have several rights regarding your personal information:

Right to Access Information

You may request to know what information ng99 holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that data processing be restricted for specific reasons.

Data Portability

You may request a copy of your personal data in a portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. ng99 typically processes such requests within 30 business days.

9Minor Protection

Ng99 strictly does not collect data from or provide services to anyone under the age of 18. If a minor has accidentally created an account, that account and all associated data will be deleted without delay.

A note to parents — monitor your child's device usage and use parental controls to prevent them from accessing online gaming sites.

10Contact and Complaints

For any privacy-related questions, concerns, or requests, please reach out to our support team. We aim to respond within 24 hours.

Privacy Contact: Email: [email protected]
Live Chat: available 24/7 on the ng99 platform.

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and members will be notified directly of any significant updates.

Learn More

Start Safe Gaming at ng99

Your privacy is our top priority. Play with peace of mind — your information is safe.

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